Security Endpoint Protection Junior Support Engineer (M/F)

Lisboa , Portugal

CHALLENGE

- Join our IT consulting team, which is growing fast.


SKILLS

- Preferred Bachelor’s degree or higher in technical or foreign languages fields

- Basic understanding of the internals of the Windows or Linux or macOS Operating System fundamentals

- Basic understanding of cloud technologies

- Enjoy providing the highest level of customer experience and are customer-obsessed

- Are smart, intellectually curious, and possess strong problem-solving and troubleshooting skills

- Seek a challenging work experience, have strong collaborative skills and extensive cross-group coordination skills

- Want to, and are able to learn fast and gain greater expertise in their field

- Enjoy working at a growth company with advancement opportunities

- Can work hard while having fun; and act in an honest and ethical manner; possess strong organizational, time management, and negotiation skills

- Are able to work in a high paced environment with many competing priorities and randomization and have the ability to translate complex technical processes into simple to follow written guides

- Have full Professional Proficiency in English. Proficiency in other international languages both verbal & written is considered a strong advantage

- The ideal candidate will be required to have a Technical Degree or adequate practical on the following Technologies

- 6-18 months experience in Technical Support, preferably with Microsoft technologies

- 6-18 months in customer-facing support experience, working with customers across Europe of the Globe

- Experience supporting large and complex geographically distributed enterprise environments with 1000+ users is considered a strong asset

- English Fluent


CONDITIONS

- Integration in a company in strong growth for several years;

- Permanent employment contract;

- Salary package compatible with the function and experience demonstrated;

- Health insurance;

- Continuing education;

- Professional development.