Directory Services Portugal (M/F)

Lisboa , Portugal


CHALLENGE

- Join our IT consulting team, which is growing fast.


SKILLS

- Provides advanced technical support to developers, corporate customers, and end-users for complex products, including highly escalated issues;

- Provides support via telephone, written correspondence, and electronic media;

- May act as technical lead and provide technical training, coaching, and mentoring to other engineers;

- May provide limited consulting to internal or external customers;

- May research technical documents and feature lists;

- Understanding of standard computer science concepts required;

- Knowledge of personal computers, relevant operating systems, applications, and/or languages required;

- Knowledge of personal computer architecture and networking required. Solid understanding of technical support issues required;

- Strong communication, problem-solving, and technical writing skills; excellent customer service and support skills required;

- Associates degree in a technical field preferred, or an equivalent combination of education and experience required;

- Expertise in Microsoft Active Directory required;

- French speaking.


CONDITIONS

- Integration in a company in strong growth for several years;

- Permanent employment contract;

- Salary package compatible with the function and experience demonstrated;

- Health insurance;

- Continuing education;

- Professional development.